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Trip Feedback

If you've traveled with us recently we'd love to hear from you! Positive or negative, all feedback will help us to ensure future tours are even better! Thank you for your time.

Client Feedback

Region Specific Feedback :  

Africa - "Hi Brad, I had to email you right away to say how absolutely fabulous our trip to Morocco was. It was probably the best trip I've been on in terms of how smoothly everything went and how wonderful those riads that you put us in were! Every one of them was a surprise, so unique, so welcoming, so charming and so Moroccan - wouldn't have wanted it any other way - truly! Our guide, Magit, and our driver, Mohamed, made our trip so personal and I really have to tell you those two made the most excellent team. There was never one hitch - we were very spoiled and really you did an awesome job of putting together the perfect route, the perfect accomodations and we lucked out with the perfect guide and driver. Thank you so much and we will certainly recommend Kensington to each and every person we tell our story to!! Look forward to another Kensington trip in the future! Best regards, Jan " Jan Polak, 2010

Africa - "I've returned from my trip to Marrakech and Atlas Mountains and I couldn't be more pleased with the experience. My guide and driver in Marrakech were prompt, professional and informative. My guide Hassan was excellent--he knew his Moroccan history and culture and I felt I learned a great deal from hm. He even went the extra mile to take me to a boosktore where I could buy some books by Moroccan authors. In addition, the hotel La Maison Arabe was excellent--from the room to the food to the staff. First rate! But the real highlight for me was going to the Kasbah du Toubkal. It was a great facility in a stunning location. I hope to return there one day. Like my guide in Marrakech, my mountain hiking guides Hussein and Mohammed were terrific. Walking with them through isolated Berber villages was a fabulous experience. In short, Kensington Tours did a wonderful job of organizing my trip. I look forward to returning to Morocco one day and on using your company again. " Bill Graham, 2010

India & Area - "Our two weeks in India and Nepal doing the Golden Triangle, Varanasi and the Ganges, and Kathmandu went precisely as planned. Airport greetings and transfers, the drivers and especially the guides were all just great; highly qualified, interesting and dedicated to see that you have an interesting and safe experience. I have many examples to share of this. The itinerary was perfect. We have no complaints at all. Would be glad to share more details with prospective travelers. Glenn Dorfman" glenn dorfman, 2010

Central America - "I want to say that I have never had such service from a travel company. I have told very nearly everyone I have talked to about the trip, how you served us so very, very well. I have told them I think Heaven must be something like Costa Rica. Everywhere we went, the drivers were amazing - they treated us like family. The guides were knowledgeable and passionate. The places we stayed were astonishing. They offered so much more than a place to sleep. The people of Costa Rica have stolen my heart. I am so very thankful to have been given the treasure of this trip. Brandi, I don't know what it would have been like if I had tried to do this on my own. I have told my friends, and even some complete strangers, that Kensington Tours is my new source for travel. " Stephanie M, 2010

Europe - Central & East - "I enjoyed a 6-day tour of Istanbul and Cappadocia. The airport pickups were precise and the daily tour pickups were as well. Although all my tour guides spoke English, none of the other tourists were American like me or British. They were variously from Pakistan, Iran, Germany, Belgium, Malaysia, Singapore etc. Turkey is clearly the most Western Moslem country (local beer is widely advertised and they are proud of their local wines in Cappadocia). The people are very friendly. Kesington did a good job and I highly recommend Turkey as a destination." Will Strauss, 2010

South America - "We just finished a 30 day Kensington Tour arranged trip down the Amazon, and had a BLAST!!! Wish I could have rated you higher than just "Excellent". Noraly did a wonderful job setting up a very custom tour for us. " Mr. Hodge, 2010

Egypt & Middle East - "We had a wonderful, amazing time in Alexandria, Cairo, and Luxor with Kensington Tours. We like to travel independently, so the personalized itinerary and small group (2 of us) fit us very well. Kensington Tours set us up with extremely knowledgeable guides, all graduated Egyptologists, and first-class accommodations, for a truly reasonable price. Luxor is just fantastic, so we would encourage your clients to take extra time there. Also, Alexandria deserved more time than we had. We were constantly amazed at how much we learned. " Gary and Marilyn Patton, 2010

Africa - "We could not have had a more perfect trip! Brad did a phenomenal job. Every part of the trip went without a hitch. I love how he based our choice of hotels and itinerary on exactly what we wanted! I will definitely recommend and use Kensington Tours again and again!" Leslie Nathan, 2010

Europe - Central & East - "It has been too long since our return from Poland and the Czech Republic. Matthew wonderfully put together a personal package for my mother and the 3 daughters. We only gave him 2 weeks prior to our departure time to find a driver, book hotels on our behalf, plan walking tours and sightseeing etc. It was a last minute decision, with not a lot of time available to either our family or Kensington Tours and Matthew to assist us. Amazingly, he did not hesitate, assisted in making all the arrangements despite the unrealistic expectation of only 2 weeks notice. We thank Matthew and Kensington Tours for making my mothers 1st return trip home since she left in World War 2 - the most spectacular and incredible occaision in her life. Our driver's were fantastic. They treated us as part of their family, took us under their wings and shared their country with us. We ate together, danced and enjoyed each others company and his knowledge of Poland. Again, a million thank you's. We have never used a tour operator to plan a vacation or anything else. Since our experience with you, we will be repeat customers. We know without a doubt that be it a planned trip through kensington, or a personally made one in conjunction with your services, will always be remarkable and of the finest calibre. We no longer will travel any other way! You are all awesome, thank you thank you thank you!" Julie Pieckenhagen, 2010

India & Area - "Very helpful from the beginning and helped us change our itinerary so many times until we got it right. We really appreciate your effort. All guides were somewhat knowledgeable. We found that they were not as forthcoming as we would have liked and therefore we had to ask many questions to get more out of them. They were however very pleasant and patient. Vehicles were excellent! We chose Kensington Tours because you gave us the option of a “private guided trip” which is exactly what we were looking for. We have been on many tours and did not want a tour package where we had to go with a big group. Overall our experience was very good. The trip was exactly what we were looking for. The accommodation, cars and guides and agent reps were all very good and helpful. India was incredible!" Mohmud Kassam, 2010

South America - "This trip was a dream come true, so thanks so much for facilitating that. The person who met me at the Quito airport, who was also my driver for the entire trip, was so welcoming and informative. It really makes a tremendous difference to meet someone you trust the minute you step foot in a different country. The wildlife at the Galapagos is definitely in the not-to-be-missed category. The guides on the Legend and the crew were always professional and the entire tour ran smoothly. A great trip." Coleean Kearon, 2010

Africa - "Jambo! - As the year nears to an end, I wanted to get this note out to everyone involved in making our experience unforgettable. This past Summer, my husband and I along with close friends, Donald and Linda Visnick, had the opportunity to travel to Africa with Kensington Tours Tented Camps - 12 days in Kenya, Tanzania and Zanzibar. We are delighted to have had the opportunity to come in contact with the various representatives, guides, and camp operators of Kensington Tours. From the start of planning the trip with Brad Crockett in your Canadian office, to meeting James Njoroge, our trip coordinator and airport representative in Nairobi, Martin Nzwalla, our safari guide and Zanzibar representatives, Omar and Muhammad we were continually met by expert professionals with courteous attitudes and a genuine willingness to please. This was a trip of a lifetime that not only met our expectations but exceeded them. The camps were incredible and the staff at each one, gracious and friendly. They went above and beyond to make us feel at home and our stay pleasant. We were torn having to leave each camp as we had made so many wonderful friends. With Kensington Tours, we are deeply appreciative of their attention to detail and the superior customer service we were provided. Upon our return from holiday we have spread the word to our friends and family and hope that they will one day also have the opportunity to travel with Kensington Tours. The Demacks, (Lawrence & Charlotte) and Visnicks (Donald & Linda)" Charlotte Demack, 2010

Central America - "My boyfriend and I had a wonderful time in Costa Rica. Now that I've experienced Kensington Tours, I won't even consider planning a trip on my own or doing a group tour. This company has the right idea and once your trip begins, you'll realize that the price is great too. Our accommodations were more than we could ask for. Our guides were extremely, courteous, knowledgeable and punctual. Andrea at Kensington tours was very patient as I changed my mind several times about my travel goals - resulting in a perfectly planned trip from beginning to end. It's nice to know that there are still companies which provide great service at a reasonable price." Vickie S., 2010

India & Area - "Sorry for the late response, I've been meaning to write to you since we came back to thank you so much for your assistance with coordinating our trip. India was such an amazing experience and truly a fascinating country. We appreciate the upgrades and the travel by private car as it made a difference in our trip. All three hotels were excellent and we found the local tour service to be prompt and very accommodating. I will certainly be using Kensington Tours again for any future travel. Thanks again!" Claudia Pedreira, 2010

India & Area - "Namaste, Bindu I am thinking about you and your wonderful plan and our amazing trip to India. I think the flexibility within the tour, the number of rich experiences due to the private nature of the trip, the mind,body, spirit connections of the country made this a true life experience, not a trip. I will write you a long letter with more specifics this week as I believe there are so many places and people who deserve acknowledgment and recognition for some of the most gracious and experienced tourism service. For now,Bindu, everyone should stay at the Rambagh Palace in Jaipur and everyone must see Varanasi. We are so glad we chose the more aggressive approach...I cannot imagine our trip without any of the places we've seen! Warmest regards, heartfelt thanks for the plan, and will be in touch soon, Joan Hubball " Joan and Sam Hubball, 2010

Central America - "Overall the sales service and planning support from Andrea was excellent, which made the pre-trip experience very convenient. As a busy professional, I appreciate the organized approach that Kensington took to help me plan my trip. Andrea especially was very diligent in her efforts to stay in touch with me and keep me on track with vacation planning and booking, providing good information, working with my preferences, and giving me options. Our airport driver was easy to spot outside the airport, was a good conversationalist throughout our 3 hour trip to Arenal sharing a lot information about what we were seeing, and answered a lot of our questions. We thought that the guide at Arenal Nat'l Park was good, very well informed. Gerald shared a lot of historical information about the surrounding area, the volcano itself, geography, plants, and was a good spotter of monkeys and birds. Gerard also went out of his way to show us the thermal pools at the Springs Resort, which otherwise we wouldn't have found on our own. All of the drivers booked during our trip were very courteous and tried their best to share with us information about what we were seeing along the road. The vans/cars we rode in were all well maintained and clean, which we appreciated especially on such long drives and over some very rough roads." Jenny and James, 2010

Africa - "Wow, what can we say words like Amazing just can't describe it. We were taken care of the entire trip. From Start to finish. You get way out of your comfort zone placing your lives and a Lifetime memories in some else hands. Kensington delivered. From James, his big smile and wonderful demeanor to the stay at places Like Loisaba, Amboseli, and Cape Town. Lions, Elephants, Leopard, Great White you name it. I can say for us, yes it was truly a once in a lifetime Event. Thanks Kensington, and Gabrielle...." David M Boren, 2010

Egypt & Middle East - "Mohammed Saad was an enthusiatic, knowledgable and personable guide. Not only did we learn,but his enthusiasm was contagious! When we found that our schedule had been double-booked in the USA, he re-arranged our visits to the Valley of the Kings, Deir el Medina, and Hatshepsut's Temple so that all was not only possible, but enjoyable. He was very accepting of questions, not only understanding the question, but giving interesting replies that led to further subjects to explore. He was a gentleman, always courteous, always on time and prepared to be our guide. He gave us mock "quizes" or used other "tricks" to help us remember ancient Egyptian history . We all agree that Mohammed was the best guide ever. Marlena & Kristiana Hubley, Slawek Piegdon & Chuck Rebeta" kristiana Hubley, 2010

Asia - "Hi Michael - I wanted to take a moment before we leave China to tell you that this week+ has been wonderful. The hotels, the guides, the transportation, the program - all was more than we could have dreamed. Ralph and I thank you for your work to put together such a magical time for us. We have fallen in love with China and its people. For me, meeting two of our guides - Bill in Beijing and Rachel in Shanghai have been one of the most wonderful outcomes of our time here. Both have been extremely knowledgable, personable and have gone out of their way to be helpful. We also were with a nice young woman, Barbara while we were in Suzhou. So, chalk this trip up to another wonderful success for Kensington Tours! We will surely call on your company again! Jean Davison " Jean & Ralph Davison, 2010

Asia - "Michael…our apologies for not getting back to you sooner but I did want you to know that we had a great time during the tour of China. All the guides were good but Shirley was special in the way she handled our missed pick up in Guilin and all during our time in her area. We especially liked walking through the terraced gardens in Longsheng and the cooking school. Also Mr. Wu in Lijiang was terrific and we especially liked his advice on the Naxi musicians and taking us for a walk through tour of the Naxi village. We also loved the small hotels in Lijiang and Longsheng. Again we had a great time and as you know I have already recommended you to one of my associates. I expect we will use Kensington again. Thank you so much for your guidance, patience with our questions, and arrangements…sincerely, Dean and Kim Turner " Dean & Kim Turner, 2010

Asia - "My clients had a wonderful and amazing vacation. All went perfect with no glitches. They were very happy with your ground operator and actually called them fantastic. The guides spoke perfect English, drivers were safe, vans were clean (they had some long transfers). They said all guides, etc. went above and beyond. Hotels were great and well located." Vickie, 2010

Europe - Central & East - "Everything worked like a swiss clock and definitely you're advise and knowledge of Saint Petersburg reassured me that despite traveling alone I was in the best hands possible. I also want you to know that I recommended Kensington Tours and you to friends of mine who will contacting you soon. " Maria Andrade, 2010

Asia - "Oh my gosh, Everything went perfectly. Not a hitch, not a disappointment. The trip exceeded all expectations, which were very high. Guides were great, hotels were fabulous, we loved The Tamarind Village and Victoria Angkor Hotel and Spa. As you know the real highlights were the sites and adventures. The rafting and elephant ride in Chiang Mai were so fun." JoAnn Marcus, 2010

Europe - Central & East - "Nick, our driver both from and to the airport, as well as our driver on our private tour was great. He was very safe and efficient and we greatly appreciated everything he did for us. We became personally attached. Also, I want to comment on the timliness of the "pick-up" for each tour. The guides and transport people arrived to our hotel at the exact minute they were supposed to and it was so nice not to worry about anything!" Kathryn Sellers, 2010

Asia - "We had a fantastic time! China was everything we had expected and more. Our guides were punctual, informative, and very eager to help us with whatever we needed. We were pleased with the information you provided and your website was very informative. We printed off the short and longer versions of our itinerary and that helped tremendously. Some of the highlights were Beijing (forbidden city, summer palace, military presence, Tiannamen square), X'ian (terra cotta soldiers), the countryside - Banyan Tree Resort was wonderful - we did the bbq ensuite - which was a great experience. We enjoyed the river cruise and the outside performance. One of our most interesting guides was Duan from Lijiang but we enjoyed meeting all of our guides and learning a little bit about their families and background. Thank you for putting together a delightful and "once in a lifetime" trip for us. " Jerry & Dixie Mitchell, 2010

India & Area - "We had a great time in India. Karishma Kaul from Kensington tours did a tremendous job putting our trip together. The company did second to none job making us feel at home. It was because of them, it felt like a holiday. Thank you Karishma for a wonderful experience." Illa Gandhi, 2010

Egypt & Middle East - "We went on a 4 person tour with only my family. The whole trip was wonderful. The guides were knowledgable and warm hearted. They told us things we would never be able to access on our own. During the cruise, Mohamed, was great at with historical information and in Cairo, Dalhia took us to places that we would never have gone on our own. I was never afraid or felt out of control. The guides were always there to help in any way. I highly recommend Kensington tours." Joyce Neimanas, 2010

Africa - "In reference to the safari taken during December by Flint Dahlquist, April Dahlquist and I, Iona Clark, was in all respects satisfying and greatly enjoyed. The tent, the food, the friendliness of the waiters, the cleanliness – all were excellent. But, what made the experience really wonderful were seeing the nine or ten lions in formation for hunting and killing a warthog family and Mr. Godfrey. What a guide! He was friendly, extremely well informed, and eager to help us in any way he could. No one could ask more of a guide. In the future I intend to send a small sum of money each month, which according to Mr. Godfrey, can be placed in an educational fund and spend wisely on school supplies, etc." Iona Clark, 2010

Africa - "I wanted to write you a note to say thank you, our trip was truly perfect, a dream come true. Everything was taken care of at every turn, I think even my husband enjoyed himself more than he thought he would (as this was really my dream vacation!) The Cape Codogan was wonderful, the people were great and the hotel was beautiful. My favorite for sure was Tanda Tula, the safari was amazing. We saw so much, cheetahs, wild dogs, white lions... so many rare sightings! Vic Falls was great too, sorry we didn't get so much time there, but Sussi & Chuma was really beautiful. Anyway I just wanted to thank you and I would use Kensington Tours again in a heart beat for any other vacation.... maybe Uganda next! Would love to see the mountain gorillas! Take care Brad, thanks again. Sincerely, Sarah Bolaños " Sarah Farr, 2010

Egypt & Middle East - "We just completed an 8 day tour of Egypt and we thoroughly enjoyed it. Chris Bazos was easy to work with when we were planning the trip. Mohammed who met us at the airport when we arrived in the country and coordinated our trip within the country was a gracious host. Our two tour guides, Mohammed during the cruise and Ahmed when we were in and around Cairo, were both extremely knowledgeable and added tremendously to our understanding and appreciation for Egyptian history and culture. The experience you provided and the memories you left us with will be cherished for years to come." Ganesh Moorthy, 2010

Egypt & Middle East - "Egypt & Middle East - Kensington Tours, you have really out done yourselves this time! My head is still spinning! Thank you Chris for a most exciting itinerary! It was like the pages from the history book was just lifted to reality! My trip to Egypt was well worth the wait and the money. I must return because there is so much more to experience. The hotels were excellent and the tour guides and Egyptologists were quite informative. In addition, patient and always remained professional. As a frequent overseas traveler, I was quite comfortable in traveling alone but I must say, I felt like a "Queen" with all of the special attention that I received from Kensington Tours! Whether you travel alone or with others, Kensington Tours will take care of all of your desires. Thanks for making my experience one that I will never forget!" Tonja, 2009 " Tonja Cook, 2009

Central America - "This was our first tour with our best friends. Brandi made this soo easy with a wealth of website information and planning every step, which was flawless. Drivers Moses,Steven & Joshua were masters of the road. Guides Mike & Gerard were superb and we learnt a lot about locals and their history. Boat driver Gregory was one of a kind with eyes like owls. Over all our trip was a memorable one and thank you. " Vasantha Chokkavelu, 2009

Africa - "I’d like to thank the team at Kensington for an awesome vacation in Tanzania and Kenya! This was our second vacation with Kensington (after Costa Rica) and we returned because of the quality of the people you have, who make a trip a memorable experience. Christine Willner was great in helping us work through our changing travel schedule, to draw up an itinerary that was fabulous! Her knowledge of the area and her recommendations were invaluable. Our guide Meyasi Kisali was extremely impressive: he took great care of us all along the trip. He has razor sharp eyes and went out of his way to ensure we saw as many animals as possible. Meyasi was extremely knowledgeable about the animals; and was great to converse with all throughout the trip! On the whole, we had an amazing vacation, and came back with some great memories of Africa! Thanks for everything! Regards, Dipankar Bandyopadhyay & Malvika Jhangiani " Dipankar Bandyopadhyay & Malvika Jhangiani, 2009

Asia - "Susan and I had a fabulous time. Everything we saw was amazing. The tour guides were so great – they really exceeded our very high expectations. All the hotels we stayed at were great. " Beth, 2009

Asia - "Just to let you know that we had a wonderful time in Phuket and in Vietnam. The plans went quite smoothly, the hotels were wonderful, and our guides were perfect reps of their countries. So thank you and Kensington Tours." Georgia, 2009

Europe - Central & East - " I spoke with our clients Grace Sampang and Reema Bakshi yesterday. They had a marvelous time. They thought the guides were very knowledgeable and well informed. They went out of their way to give them information about the sights they were seeing. The hotels were great - they especially liked the Bodrum Marmara! It was especially helpful that they could leave "extra" luggage at their final hotel. The trip was more than they had anticipated - a step back in time, dazzling structures and amazing sights to see. They felt they had seen the highlights that Turkey has to offer and loved each stop. Each stop had so much to offer and the guides give them lots of history and background for the places they were seeing. They wished that they could have had forms to fill out to rate each stop and the guides there - only one stop offered that. While most people do not like to fill out forms, these two young ladies would do so. Found the people very friendly and helpful, they felt quite safe, the shopping OUTSTANDING!! - and the food was very good. Reema is a vegetarian and was quite pleased with the food she had. I had set up a Turkish bath for them and they wished that they had another!! They had fun, a great time and are ready to plan for next year." Ginger Dahlberg (agent), 2009

Asia - "Thanks for all your effort in making this a great trip. Very professional team in the countries and they handled all the details. Look forward to working with you on future trips." Lori, 2009

Asia - "John and I have returned safe and sound from Cambodia. What a fabulous experience! The guides were always on time or early, took us to any place we wanted to go (top quality local artists shops and local market). Our guide in Phnom Penh was exceptional. His english was great and his warm hospitality was wonderful. He also shared his own personal stories about growing up during the Khmer Rouge regeim when I asked. It was so moving and emotional to me I will always cherish what he told us and never forget S-21. Lim also treated us to the local cuisine during our trip to Udong Hill, it was fantastic and John and I are still talking about it! Our guide in Siem Reap was just as wonderful. His incredibly vast knowledge of all the temples we visited was astonishing. He also avoided the huge crowds by going the back routes to Angkor Thom and brought us to the most beautiful, low tourist temples out in the country. Again, thanks so much for arranging this tour, it was absolutely fantastic! Kris and John " Kristin Carroll, 2009

India & Area - "Hi Bindu. Everything worked out great. The hotels all where very good. What made the trip a real pleasure was our driver, Manohar Lal Thakur. He always went out his way to take care of any requests we had. The Indian people are the friendlest we have ever met! We will use Kensington again on one of our next trips. " Helmut and Helga Igel, 2009

Asia - "I wanted to thank you for helping us organize our trip to Cambodia. We have been back state side for a few days. We had a glorious time. Our guides and drivers were great, being just where they needed to be and always on time. I would definitely travel with Kensington again. Thank you for all your expert, patient advice. " Tamra, 2009

Africa - "Christine and Gabby were extremely helpful and patient answering many questions. They were so personable and I appreciate their first hand knowledge of the area. I have already told many people that if they go to Africa, they definitely need to go with Kensington. Before I knew how great everyone was, what sold me on your company was being able to set our own dates and have just my son & I, not being paired with others, as well as a very reasonable price. Godfrey, our guide was a 20 year veteran, and it showed. He knew exactly the best areas to see the animals and gave us so much interesting information on all the animals. We went to Samburu, Sweetwater Ranch, Lake Nakuru and Navaisha and Masai Mara. All were different and spectacular. We saw so many animals. Six days of games drives (and pot holes!!) was just right for us._ The Kensington Mara West in Masai Mara was incredible. The view at sunrise over the Mara was spectacular, & I loved listening to the zebras munching their way around our "tent" (What a tent) at night. The food at Mara west was spectacular and the staff so hospitable. Rose is amazing. I enjoyed having all our accommodations surrounding open areas to see the animals. Naivasha lodge at sunset with the giraffe parade was amazing, as well as the open area at Sweetwaters Serena. I was very disappointed in the community shops. They had beautiful things, but so expensive. In the USA, we try not to shop at hotels and airports, because they are alway more expensive than area markets. It appeared to be just the opposite in Kenya. I would like to have supported the community shops along the way, but after the first day, I bought at the hotels because of the large price discrepancy. I would do the trip again in a heartbeat. Our trip was the first week of November, which seemed a great time - no crowds, occasional light rains, everything greening up, lots of baby animals, perfect temperatures. " Joslyn Causey, 2009

Asia - "Thanks so much for all your help, it was a spectacular trip and we look forward to working with you again for our Europe trip! Kensington provided us with excellent information and creative ideas for our honeymoon. Both Sarah and Brad were very professional and walked us through the process with ease. We have recommended your services to our friends and family. The trip exceeded our expectations! All the hotels were spectacular and everyone provided us with such excellent service. Our favorite was the Victoria hotel in Hoi An: INCREDIBLE. If we had more time we would have liked to stay longer, but that will be for another trip. Halong Bay was absolutely stunning and the staff there were so welcoming. Our guide in Hanoi Long Chau Nguyen went above and beyond his duties. His enthusiasm and work ethic really made our stay up north memorable. It was really hard for anyone else to meet these expectations as we moved south. The service was great, the hotels were divine, and the food was amazing. We would love to go back in the future to visit Hanoi, Halong Bay, and Hoi An again." Theresa Van, 2009

Europe - West - "My husband and I had a truly wonderful time on our trip to Spain and I would consider our experience through Kensington to be a great success. The welcome packet we received at our first hotel was fantastic. Very well organized, a great selection of maps and we knew each day what to expect. We really enjoyed the location of the hotels. They were located right in the midst of the historical distracts and were convenient for walking, shopping and sightseeing. There was a great balance of organized activities as well as time on our own. Because of this, we definitely did and saw a lot more than we would have on our own. The guides we had were very good. I loved having everything organized and paid for in advance, the entire experience couldn’t have been easier." Katrina J, 2009

South America - "When searching for agencies to hire for our upcoming trip to Peru, the Kensington Tours website, immediate response and follow up, and very helpful customer service made it easy for me to proceed with further planning with Kensington Tours. Kerstin Sowden was our original contact, whom was very helpful. Later when we decided to move forward with Kensington Tours, Kerstin had been promoted and Brandi Merchant took over our account. Brandi was absolutely incredible, she accommodated our requests by customizing our tour, and was very patient with all the details we required. I kept promising this would be our last email question and she so graciously responded with information and very cheerfully when we spoke on the phone. There were four of us traveling together, my sister and husband, and myself and my husband. We all four couldn’t have been more pleased with Brandi, Kensington Tours, and the local agencies that took care of us. All went very smoothly. The drivers and guides were outstanding! We could not have asked for better service, they were accommodating to our needs, and very knowledgeable. The hotels were exceptional, clean rooms, comfortable, very hospitable service throughout the cities we toured. The hotel restaurant food was excellent as well. We are very pleased with the entire tour." Rita Peterson, 2009

Africa - "First and foremost, thank you Kensington for arranging for my family and I, what turned out to be perhaps the most memorable trip I have been on. From the pick up in Nairobi, the game drives, food, accomodations, our personal driver William and all other aspects of the trip......it was all flawless. One would expect, on such a long journey to have a few bumps in the road, but for these eight days, the only bumps were in the actual roads of Kenya. ( We won't soon complain about our roads in Colorado) I would highly recommend Kensington Tours, should you ever be thinking of going to Africa. The only thing I would have done differently would be to limit the number of areas I traveled to maybe two or three versus four. Thanks Kensington Tours, and thanks Charles, for your attention to detail and making sure that our trip went smoothly." Doug Swartz, 2009

Egypt & Middle East - "Hello Chris- Just a note to thank you for arranging an absolutely perfect vacation for my friends and me. We had a great time and everyone that took care of us was just wonderful. In Jordan, Mr. Joseph was really wonderful and so were all of the guides-- Mohammed, the Egyptologist in Cairo, Mohammed the guide who took us to all the temples we visited from the cruise and the guides we had in Abu Simbel and Petra as well as Samiya in Sharm El Sheik. Every hotel was excellent and the Four Seasons in Sharm El Sheik is the most beautiful place we have ever stayed. We will definitely consider using Kensington again for future vacations. Thanks again. Best regards, Debbie " Deborah Sliwa, 2009

Asia - "Sarah, We had a fantastic trip, Thank you very much. You did a great job and we enjoyed working with you. We were met by our guides and drivers at each airport and they were all extremly nice and helpful. The itinerary you planned for us was excellent and we truly enjoyed the whole trip. One of our biggest surprises was when we arrived at Halong Bay and discovered that we had our own boat and that we were served a private lunch on board the boat. We tell everyone about Kensington tours and what a great job you did for us. Thanks again. Norm & Jo " Norm Stern, 2009

Asia - "We have just returned from our trip to China and I just wanted to let you know that we had a wonderful time. The scenery was fantastic and the little side trips were so interesting. All our guides were friendly and helpful and made the trip more meaningful. Thank you for your help in planning our trip." Sherry Hagino, 2009

Asia - "We had an absolutely unbelievable trip. Michael Bertuzzi treated us to a fabulous dinner show. The 60th anniversary parade was immense beyond words. I would strongly recommend the Zhang Yimou light show, the dinner song and dance review of the Tang Dynasty in Xi'an. The Kensington guides were all excellent and they took very good care of us. " Bill & Connie Schroeder, 2009

Europe - West - "Enjoyed the trip very much. Kensington Tours did a very good job in having everything arranged. Selection of hotel/location and tours was top rate!" John Rodriguez, 2009